Problems with one of our internet service providers disrupted internet connectivity on the Harrisonburg campus. All systems are now functioning normally.
Scheduled: 25Live Upgrade
On Tuesday December 6 (9:00pm), 25Live will be upgraded to v27.
During the time of the upgrade, 25Live will not be available for viewing or creating events.
The most anticipated new features of v27 are:
- Event Wizard: Files can be uploaded and attached in the Event Wizard
- Workflow: New automatic email of Tasks digest
- Administration: Ability to remove blackout dates en masse
- Security: Ability to set assignment policy exceptions on multiple security groups simultaneously
- Reports: The “User List By Security Group” and “User List By User Name” reports now indicate which usernames are inactive
- Mobile: Organizations now appear in the Mobile version
- Mobile: Event list for Locations and Resources appear in the Mobile version
See release notes as well: What’s New in 25Live
Unscheduled: network drives temporarily unavailable
Due to instability of the file server which was affecting access for a number of users, we restarted the server to correct the problems.
Scheduled: phone.emu.edu outage
Phone.emu.edu will be down for a period of time during system maintenance
Unscheduled: Voicemail and some extensions unavailable
Update 20161122 04:15pm: All systems are now functioning normally.
Voicemail and some phone extensions on the Harrisonburg campus are down. Noteable extensions include our information line–540 432 4000–and the Helpdesk–540 432 4357.
Technicians are investigating the problem.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, November 18th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Unscheduled: 25Live slow to load
25Live is slow to load. Support has been contacted and other customers are alos reporting problems.
It is now resolved.
Scheduled: myEMU Outage
MyEMU will be down for a few minutes while we reboot it to repair a service that isn’t starting. This service is preventing us from upgrading several services.
MyEMU and Jenzabar EX Scheduled Outage
Saturday, October 22, 8:00 am to Sunday, October 23, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.
If you use EX and your computer is not shut down during the upgrade, you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Unscheduled: Unable to login to phone.emu.edu
Technicians are working to resolve the issue.