Fixing a problem with the EX scheduler service knocked myEMU off-line. This was not noticed until later in the afternoon, while IS was in a team retreat.
Both problems have been fixed.
Tag Archives: Unscheduled
Network problems in Science Center
Network connectivity issues have been reported in the Science Center, and problems have been identified. Technicians are working on the problem.
Unscheduled: Outage affecting multiple systems
Updats 20141031 10:40am: All systems are now functional.
Update 20141031 9:50am: myEMU and computer logins are now working. Jenzabar EX is offline for validation. Other systems remain offline at present.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:
- myEMU and Jenzabar EX
- Desktop and lab logins
- Illiad library system
- TMA physical plant work management
Unscheduled: Outage affecting multiple systems
[201401021 5:10pm] Systems are now functional.
An unexpected failure in our virtual server cluster affected multiple systems. A partial list follows:
- Moodle
- Web server
- myEMU
- Desktop and lab logins
GMail Service Problems
From Google AppStatus page:
1/24/14 2:12 PM | We’re investigating reports of an issue with Gmail. We will provide more information shortly.
1/24/14 3:23 PM
The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Webmail unresponsive
An error occurred on the mail server which caused it to become unavailable.
myEMU displaying error
Technicians are investigating a problem with myEMU.
Printing server unresponsive
Technicians are investigating a problem with the printing system.
Update: The problem is resolved. Printing is now functioning normally.
Corrupted files on faculty-staff Z: drive
We are investigating corrupted files on the faculty-staff Z: drive.
UPDATE: The faculty-staff Z: drive has been taken off-line because thousands of files on it are corrupted. We have no ETA on when it will again be available. Likely not until early Thursday morning (but that is purely speculative). JRutt 10/09 15:45
UPDATE: With the Z: drive off-line there will be extended login times for both students and employees, but only the EMPLOYEES Z: drive is off-line. JRutt 10/09 16:00
UPDATE: At about 18:05 all files from the overnight backup of Oct 8-9 on the Z: drive were restored and the files became available about 18:15. An email will be sent to the campus describing for users the impact of this incident and our recovery from it. JRutt 10/09 18:20
Increased spam to @emu.edu email addresses
Update 20130925: The newly tuned spam detection system exhibited the same instability as before. We have disabled it.
Email sent last night and this morning should be delivered by mid-afternoon.
Update 20130924: We have worked with Sophos to tune the spam detection system. The new system is now in place and we are monitoring mail system performance.
Update 20130923: Friday’s update has proven unstable. We have reversed the change and are continuing to work with Sophos.
Over the weekend you may have received emails saying that the server “can’t deliver message for 4 hours”. These messages were delivered once Friday’s change was reversed. No email has been lost during this process.
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Update 20130920: We have installed an update to spam detection. Spam detection and prevention is now functioning. We will continue to monitor the system.
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Update 20130918: We have identified a problem with spam detection profile updates. We are working with Sophos, our antispam vendor to resolve the problem.
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We have received reports of increased spam to @emu.edu email addresses. We are investigating the problem.
With our moving to GMail (Jan-Mar 2014), our internal spam control resources will be replaced with Google spam controls.