25Live is slow to load. Support has been contacted and other customers are alos reporting problems.
It is now resolved.
Monthly Archives: October 2016
Scheduled: myEMU Outage
MyEMU will be down for a few minutes while we reboot it to repair a service that isn’t starting. This service is preventing us from upgrading several services.
Unscheduled: Unable to login to phone.emu.edu
Technicians are working to resolve the issue.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, October 21st we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
EX FAM module scheduled outage, PowerFAIDS 22.0
For those of you that use the Financial Aid module, there will be an upgrade planned for 10/19/16, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.0. You may use any other part of EX during this time.
MyEMU and Jenzabar EX Scheduled Outage
Saturday, October 22, 8:00 am to Sunday, October 23, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.
If you use EX and your computer is not shut down during the upgrade, you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Unscheduled: phone.emu.edu is unavailable
Currently phone.emu.edu is unavailable. Technicians are working to resolve the issue.
Unscheduled: non-gmail email services
We are currently experiencing an email issue that is only impacting the following services:
- Email to print
- Helpdesk email support
- Sending Broadcast emails
We expect this to be resolved around noon.
Unscheduled: Telephone service outage
There was an outage with our telephone service provider this morning. Users may have experienced brief periods of service interruption during this time.