Scheduled: Multiple system outage

File Server, LMS, Multiple Servers, myEMU, Phone System, Printing, Remote Desktop Server, SSC Campus, Student Information System (Jenzabar EX), Student Information System (SIS), Web Server

This Saturday, 17 June 2017, from 5pm to 10pm is a scheduled Information Systems outage. We will be upgrading a core network storage device. Many services are affected, including:

  • emu.edu (web site)
  • Jenzabar EX, InfoMaker, and PowerFAIDS
  • myEMU
  • Moodle
  • Network drives (P:, G:, Z:, etc.)
  • Printing on the Harrisonburg campus
  • Phone  and voicemail service on the Harrisonburg campus
  • Remote desktop services
  • Wireless network access

Services not affected include:

  • Internet access
  • EMU Gmail
  • EMU Google Drive and G-Suite.
  • SSC Campus
  • 25Live room scheduling

As always we’ll update this post with any changes.

Please contact the Helpdesk with questions or concerns: helpdesk@emu.edu or 540 432 4357 (x4357 on the Harrisonburg campus). (For best results, please contact us before the outage–our systems will be offline too.)

Duration: 4 hours

Assigned Technicians: Austin Showalter