Resolved: 12/7/2021 16:50
Moodle is currently unavailable. We re working with our support vendor to regain access.
Unscheduled: Moodle Outage
Moodle is currently unavailable. We are working with our support vendor to resolve the issue.
Resolved
Unscheduled: Moodle Outage
Update: 1:05 pm
Moodle access has been restored.
Moodle is currently unavailable. We have submitted a support request with our support vendor. This post will be updated as there is new information.
Unscheduled Outage: Turnitin
Update (8:00am, 11/23)
We believe this issue is resolved. Contact the Helpdesk if you continue to have issues.
Update (5:00pm)
We have been working with Moodle and Turnitin support. Assignments seem to be working again for the most part and students have been able to submit papers. Please contact helpdesk@emu.edu if you still have trouble. Thanks!
8:00am: Over the weekend, users began experiencing issues when using Turnitin. An error message is received when submitting, creating, editing and grading assignments. We have reported the issue to Turnitin and Moodle support. We will update this post as more details are available.
Unscheduled: Lancaster connection outage
The connection between Harrisonburg and Lancaster had a couple of blips in succession this morning. Troubleshooting pointed to our provider, not our equipment. We opening a case with Shentel to followup. The gray areas in the attached graph indicate the outage periods.
Unscheduled: File Server Outage
Update 11/2/21 7:25PM File5 server is back online and access has been restored
We are currently experiencing an unscheduled outage of the File5 server that hosts a number of network file shares. Please check back here for updates.
Scheduled Outage: Moodle
During Fall Break, beginning Friday afternoon on October 22 and lasting through mid-day on Saturday, October 23, Moodle will be unavailable. Information Systems will be working with a Moodle services provider, MoodleUS, to transition our Moodle software from its current location on campus to a cloud-hosted platform.
Thank you for your patience and flexibility as we work to maintain and enhance our Moodle service. If you have any questions please contact helpdesk@emu.edu.
Unscheduled: Printing Issues
We are currently experiencing issues with printing.
Unscheduled Outage: Microsoft Authentication
Update: by 5 pm it appears that much of the original problem was resolved. By 7 pm, the remaining lingering effects were fixed.
As of 4pm this afternoon there are numerous reports of an outage related to Microsoft Authentication which is used for signing into various EMU Services. IS is aware of the situation and will post updates as Microsoft resolves this issue
Scheduled Outage: Moodle server emergency maintenance procedure
Moodle availability has been restored after it was taken offline to resolve a problem that could have resulted in an unplanned outage.