Scheduled Outage: Moodle

Blackboard/Moodle

Update: July 15, 8:45am:
We are disappointed to report that the Moodle upgrade scheduled for early this morning could not be completed successfully.  Moodle remains unchanged.  We are working closely with our service provider to determine a new timeline.  We will send another update as soon as we have confirmation that the problems have been resolved and a new date can be set confidently.  If you have questions, please email them to helpdesk@emu.edu.

On Friday, July 15 3:00-6:30 am, we will be upgrading Moodle to version 4.0. Moodle will be unavailable during the upgrade. If you have questions, email helpdesk@emu.edu.

Scheduled Outage: Wireless Connectivty and Network Connectivity

Uncategorized

Update: IS found additional problems that could not be resolved with this upgrade, and the upgrade was not successful. IS will be using the new information found in this procedure to continue working toward a solution. All services were restored by 12:45 am on July 8.

On Thursday, July 7, 2022, the servers that provide users with wireless connectivity to the EMU network and access to the broader Internet will be down. Maintenance will begin at 7:00 PM and the upgrade should take no longer than an hour. Wireless connectivity and access to the broader Internet will be affected for most if not all users.

Please reach out to helpdesk@emu.edu with any questions or concerns.

Scheduled Outage: EMU VPN

VPN

On Tuesday, June 21, 2022 from 5:00PM to 5:45PM we will be updating a component of the EMU VPN to a newer software version. New connections to the EMU VPN will not work during the upgrade. VPN connections already active at the time of the upgrade will not be affected.

If you have questions, please email helpdesk@emu.edu.

Unscheduled: Internet Issues

Uncategorized

UPDATE 2/21/22 9:05AM: This has been resolved.

UPDATE 2/18/22 10:15AM: There is a temporary workaround in place. Technicians will continue to monitor.

There is currently an issue in internet traffic routing. You can monitor reports of this issue at:

https://downdetector.com/status/quad9/

This may impact the following:

  • Moodle
  • myEMU
  • 25Live
  • Medicat
  • Google Workspace (Gmail)
  • Zoom
  • AppStream

Technicians are monitoring the situation.