Saturday, July 11 starting at 1 AM Salesforce will be down briefly to install the Summer ’20 Release
This outage will affect Admissions.
Close time: 1:20 AM
Schedule Outage: PowerFAIDS
This outage only affects staff in Financial Aid.
PowerFAIDS will be upgraded from version 25.3 to 25.4 on Tuesday evening, July 7.
The server upgrade will start at 7PM on Feb 11. The server upgrade should be completed in thirty minutes.
Users will have to use the new PowerFAIDS 25.4 client to connect to the upgraded server.
The upgrade includes:
- Ability to distribute Higher Education Emergency Relief Funds (HERRF) provided by the CARES Act
- New fund attribute that Can Exceed Original Need and Budget (Excluded from EFA).
- Ability to manually add a fund with this new attribute to the Student module packaging view.
- Ability to add a fund with this new attribute through the Batch Module>Add Award process.
- Ability to add a fund with this new attribute through the External Award load process and the External Award Data Entry Table.
- Support for COD Loans with First Disbursement On or After October 1, 2020
Unscheduled: calling to and from off-campus
Our phone service provider seems to be having an outage that affects us. We are working on a resolution.
Unscheduled: AppStream
Update 10:15AM: AppStream services have been restored
AppStream services available at emu.edu/appstream are unavailable as of 9:00AM ET on Wednesday June 10.
Scheduled: Phone system software upgrade
On Wednesday, May 13 from 7:30 pm to 9:30 pm, IS will be installing an upgrade to the phone system. This will result in a two hour outage of the ability to make and receive calls from all phones on campus. Voicemail and call forwarding will not be available during this time as well.
Unscheduled: J1 and myEMU Outage
J1 and some functionality in myEMU is currently unavailable. Techs are working with the vendor to solve the issue.
Unscheduled: my.emu.edu outage
The failure of a routine maintenance procedure resulted in an outage.
Unscheduled Outage: password.emu.edu unavailable
password.emu.edu is unavailable for password resets.
Schedule Outage: PowerFAIDS
This outage only affects staff in Financial Aid.
PowerFAIDS will be upgraded from version 25.1 to 25.2 on Tuesday Morning, Feb 11.
The server upgrade will start at 7AM on Feb 11. The server upgrade should be completed in twenty minutes.
Users will have to use the new PowerFAIDS 25.2 client to connect to the upgraded server.
The upgrade includes:
- Official 2020-2021 Pell Grant Payment and Disbursement Schedules
- Support for the 2020-2021 College Financing Plan (CFP) in PowerFAIDS and Net Partner Student
- Enhanced Batch Wizard Ability to Adjust Awards to Zero
- Creating Student Records in Outside Systems Using an API
Unscheduled outage: Moodle
There is currently an issue that does not allow users to log-in to Moodle. Please standby as we are working on this to restore service as soon as possible.