We are currently experiencing an email issue that is only impacting the following services:
- Email to print
- Helpdesk email support
- Sending Broadcast emails
We expect this to be resolved around noon.
Unscheduled: Telephone service outage
There was an outage with our telephone service provider this morning. Users may have experienced brief periods of service interruption during this time.
Unscheduled: myEMU
20160920 09:15: All systems are now functioning normally.
myEMU is unavailable. Technicians traced the problem to a broken security certificate.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, September 16th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
Scheduled: myEMU Outage
Once again rebooting the MyEMU webserver to address ongoing Domain Certificate issues. MyEMU will be unavailable during this time.
Scheduled: MyEMU Outage
Maintenance is required on the myEMU web server as a result of the power outage a couple weeks ago. MyEMU service will be intermittent during this time.
Scheduled: Upgrade of WordPress
Upgrade of WordPress to most recent version.
EX FAM module outage, PowerFAIDS 21.4
For those of you that use the Financial Aid module, there will be an upgrade planned for 9/8/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.4. You may use any other part of EX during this time.
Scheduled: Software Updates for Webservers
Between 6:30 AM and 7:00 AM on Friday, August 19th we will be performing software updates on our website servers. You may notice intermittent issues accessing moodle.emu.edu, www.emu.edu, and the Broadcast Email system web-interface during this time.
The web-accessible interface of the Broadcast Email system will be unavailable during this outage. However, emails sent into the Broadcast system will continue to be processed normally, but their delivery may be delayed slightly.
MyEMU and Jenzabar EX Scheduled Outage
MyEMU and Jenzabar EX will be taken out of service late Sunday night, August 14, to correct an issue that may be adversely affecting system performance. The outage will begin at 10:00 pm and we expect it to last about half an hour.
If you have any questions or concerns, please contact the Information Systems Helpdesk at helpdesk@emu.edu or 540-432-4357 (x4357 on the Harrisonburg campus.)
Jason Alderfer
Associate Director of Technology Systems