For those of you that use the Financial Aid module, there will be an upgrade planned for 10/19/16, Wednesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 22.0. You may use any other part of EX during this time.
Category Archives: Student Information System (Jenzabar EX)
MyEMU and Jenzabar EX Scheduled Outage
Saturday, October 22, 8:00 am to Sunday, October 23, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage.
If you use EX and your computer is not shut down during the upgrade, you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
MyEMU and Jenzabar EX Scheduled Outage
MyEMU and Jenzabar EX will be taken out of service late Sunday night, August 14, to correct an issue that may be adversely affecting system performance. The outage will begin at 10:00 pm and we expect it to last about half an hour.
If you have any questions or concerns, please contact the Information Systems Helpdesk at helpdesk@emu.edu or 540-432-4357 (x4357 on the Harrisonburg campus.)
Jason Alderfer
Associate Director of Technology Systems
MyEMU and Jenzabar EX Scheduled Outage
Saturday, July 16, 8:00 am to Sunday, July 17, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected by this outage, however an unrelated Moodle scheduled outage will be taking place simultaneously on Saturday.
If you use EX and your computer is not shut down during the upgrade, you will need to restart it after the upgrade for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
Jenzabar EX unscheduled outage
On Thursday, 5/26, at approximately 9:35 am, Student Information Systems (only Jenzabar EX) experienced a momentary outage. EX requests made at that time would not have completed. And EX sessions in use over that time may have needed to log in to EX again.
The outage was due to operator oversight and will not be repeated.
EX FAM module outage, PowerFAIDS 21.3
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/26/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.3. You may use any other part of EX during this time.
EX FAM module outage, PowerFAIDS 21.2
For those of you that use the Financial Aid module, there will be an upgrade planned for 5/3/16, Tuesday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.2. You may use any other part of EX during this time.
myEMU and Jenzabar EX scheduled outage
Saturday, April 2, 8:00 am to Sunday, April 3, 5:00 pm is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a major upgrade. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you use EX and your computer is not shut down during the upgrade, you will need to restart it for EX to work correctly.
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
myEMU and Jenzabar EX scheduled outage
Wednesday, February 17, 7:00 am to 8:00 am is a scheduled information systems outage for Student Information Systems (EX) and myEMU. We will be installing a minor hotfix. EX and myEMU will be unavailable during this time.
We expect the outage to be for only EX and myEMU. No other systems will be affected.
Moodle will remain available at moodle.emu.edu .
If you have questions or concerns please contact the Information Systems Helpdesk: helpdesk@emu.edu or 540.432.4357 (x4357 on the Harrisonburg campus).
EX FAM module outage, PowerFAIDS 21.1
For those of you that use the Financial Aid module, there will be an upgrade planned for 2/11/16, Thursday morning until 10:00am. Any connections to Financial Aid data will not be operational (FAM module, military subtab) while we get PowerFAIDs up to date to version 21.1. You may use any other part of EX during this time.